All orders ship within 24-48 hours after being placed on our website. All orders are sent from our office in Geneva, Switzerland.

Switzerland

Service Delivery time frame Cost
 A-Post Plus 1-2 working days 0.-


European Union

Service Delivery time frame Cost
Postpac International 5-30 working days 5.- (free for orders above $50/€50)


Duty/International VAT

Do I need to pay any duty or import costs?

Please note that for all orders that need to be shipped to addressess outside Switzerland, experience has shown that duty and/or VAT will be charged by the courrier in order for the goods to be released to you. Due to complexity of international trade, this will, unfortunately, need to be paid by you and will be your responsibility. If you refuse the goods at customs, all costs of returning them to us will be your responsibility (this includes any import costs back into Switzerland if you fail to clearly mark it as a return).

What if I change my mind once the order has arrived at my local customs office?

I totally understand that you may change your mind once the item arrives at customs and you see the duty charge. i do, however, need the order to be returned to me by the customs office before any charge can be refunded. I will unfortunately need to charge a base fee of 10.- / $10 / £8 to pay the courrier.  

Should you have any questions, just shoot me an email and I'll get back to you ASAP: anil@aniltaneja.com